Privacy Policy

Introduction

At Expertize Connectrefine, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our post-renovation cleaning services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Name and contact information
• Property details and access instructions
• Service preferences and requirements
• Payment information
• Communication history
• Feedback and reviews

Information We Automatically Collect

When you use our services, we automatically collect certain information, including:

• Device information
• Log data and usage patterns
• Location information
• Service usage data

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our cleaning services
• Processing your service requests
• Communicating with you about our services
• Ensuring the security of our services
• Analyzing and improving our operations
• Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Our cleaning staff and service providers
• Payment processors and financial institutions
• Legal and regulatory authorities
• Professional advisors and consultants
• Business partners and contractors

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Employee training on data protection
• Access controls and authentication measures
• Physical security of our facilities

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Objecting to certain data processing
• Withdrawing consent

Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. When we make material changes to this Privacy Policy, we will notify you by updating the date at the top of this Privacy Policy and posting it on our website. We may also provide notification of changes via other means, such as placing a notice on our homepage or sending you a notification.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact form on our website.